Key Surgical was founded in 1988 by three entrepreneurial women who had extensive experience in the nursing profession and the medical supply industry. Motivated by the growing need for a single-source supplier that would provide excellent customer service, the partners built an extensive product line based on market need. The goal was to serve the varied needs of hospitals, surgical ambulatory and outpatient centers as completely and as quickly as possible. Read More...

In August 2005, the current principals, Brian O’Connell and Scot Milchman, acquired the company. Brian and Scot have maintained the business in the original vein of responsively and conveniently providing the widest range of products and the highest level of service. Today, Key Surgical offers more than 2500 products to thousands of customers worldwide. With more products in the pipeline, Key Surgical’s growth will continue to be based on the simple premise of staying in touch with and responding to customers.

At Key Surgical, our mission is three-fold. First, to hire and retain good people who understand that nothing happens until a customer decides to buy something from us. Second, to grow by providing the quality products, value and service that our customers want, when they want them. And finally, to be good citizens by providing a rewarding and fun place for employees to work and sharing the benefits of our growth with the community in which we operate.

In June 2008 Key Surgical celebrated its 20th anniversary, and we thank you for allowing our company to be your trusted partner to provide sterile processing, operating room and clean room supplies. Our continued growth has been predicated on our unrelenting commitment to manufacturing and distributing a broad selection of quality products delivered with unmatched customer service and value. We’re truly thankful to our growing customer base of thousands of hospitals, surgical centers, medical instrument companies and medical offices in all 50 states and in several countries around the world. Read More...

To support our ongoing growth and to meet the ever-changing needs of our customers, we continue to make considerable investments in our business with the goal of being the easiest company you do business with. This updated, expanded and enhanced website includes over 150 new products that have been developed from suggestions and insight as well as our knowledge and experience in this marketplace. We also continue to invest in our quality and regulatory systems, maintaining the highest quality standards and level compliance available as evidenced by our renewed FDA Medical Device Establishment Registration and our continued ISO 13485:2003 Certification. It’s our continued goal to be your primary sterile processing, operating room, and cleanroom supplier.

While the healthcare marketplace is certainly different than when our company was founded over twenty years ago, Key Surgical’s philosophy has not changed: Supply the right products, have them in stock and deliver them at the right time, and offer them for the right price and with the right customer service. We aim to do just that and continue to keep Key Surgical a rewarding and fun place to work at the same time. We take great pride in our employees’ commitment to make sure that each customer’s experience with our company is a positive one, whether on the phone, via fax or e-mail, or on the web. Superior customer service has always been and always will be the keystone of our brand and an attribute that we continue to believe differentiates us from the rest in the industry.

We want you to recognize us as a company of dedication, honesty and integrity. In striving toward that recognition, we promise to keep our feet planted firmly on the ground and to make sure we brighten both your day and ours in the process.

If we can ever be of assistance to you, feel free to call us directly. Businesses grow because they do the right things for their customers and their employees. We intend to keep doing these things and to keep growing, and we sincerely appreciate your business and thank you for continued support.